Recently, we decided to give you the option of logging IP addresses anonymously. Technically it means that Mouseflow removes the last octet in the visitor's IP address before storing it. In this way, Mouseflow conforms with requirements in countries like Germany, where you are not allowed to save the entire IP address of a visitor to your website. This feature is available for all of our users, and it's up to you whether to enable this feature or not.

By default Mouseflow stores the IP address of your visitors. Enabling IP anonymization is simple:

1. Sign in to your account
2. Click "Edit" in the website list
3. Click "Edit details"
4. Tick the checkbox "Anonymize user IPs"

Finally!

Today we're launching a new support section on our website where you can find answers to all your questions, issues and concerns.

See for yourself here.

Let us know if you think we're missing some answers, or if you have suggestions or improvements.

Today we're announcing a new feature at Mouseflow.com, API access, that lets you extract recording data, page analysis data and statistics through our API. You can integrate Mouseflow data in your existing products, create services that analyze or monitor your recording data or create widgets/apps that use information from your Mouseflow account. 

A new way of reselling Mouseflow services

Many of our customers are bureaus that sell Mouseflow services to their client base as a part of their service toolbox. With this new feature you can now let your clients access Mouseflow data directly without giving access to other websites or your account information. You can even integrate the Mouseflow data in your existing software or mobile apps and thereby giving your clients a unique user experience.

The feature is enabled for Medium or larger subscriptions and can be found on the Account page under the section Account Users. 

User guide

In order to use the API you'll need an API token that can be found under the Account page on mouseflow.com. The API token is in the API section in the bottom left corner of the screen.

The API is called with HTTP GET's and outputs the data in either XML or JSON format.

Here's a list of the API functions:

http://mouseflow.com/api/getwebsites 
http://mouseflow.com/api/getrecordings 
http://mouseflow.com/api/getpageviews 
http://mouseflow.com/api/getpagelist 

http://mouseflow.com/api/getwebsites?email=my@email.com&token=F8V6389G19DV210

2. Getrecordings

Retrieves a list of recorded sessions, based on your input criteria

http://mouseflow.com/api/getrecordings?email=my@email.com&token=F8V6389G19DV210&website=30ad142c-91ce-4592-b96f-e879596b9365

3. Getpageviews

Retrieves a list of single pageviews, based on your input criteria

http://mouseflow.com/api/getpageviews?email=my@email.com&token=F8V6389G19DV210&website=30ad142c-91ce-4592-b96f-e879596b9365&session=40dd442c-91ce-4592-b96f-e879595b9b63

http://mouseflow.com/api/getpagelist?email=my@email.com&token=F8V6389G19DV210&website=30ad142c-91ce-4592-b96f-e879596b9365

Today we're announcing a new feature at Mouseflow.com, Multiple account users, that lets you create and manage additional user logins to your Mouseflow account. Each user has access to one or more of your website profiles with full or read-only access rights.

A new way of reselling Mouseflow services

Many of our customers are bureaus that sell Mouseflow services to their client base as a part of their service toolbox. With this new feature you can now let your clients access Mouseflow data directly without giving access to other websites or your account information. 

The feature is enabled for Medium or larger subscriptions and can be found on the Account page under the section Account users. It works like this:

Adding users
1. Click Add account user
2. Enter the user's email address and access level. Choose "None", "Read-only" or "Full" access for each website registered on your account. The Full access means that the user can edit the website details, where the Read-only user can only view data
3. Check the "Active" checkbox to enable the login.
4. Hit Save. An email with a default password is sent to the user.

Editing users
1. Click Edit on the user you want to edit.
2. Change the email, the access level or the "active" checkbox.
3. Hit save. The changes will be in effect immediately.

Removing users
1. Click Delete and confirm your action in the alert box.
2. The user is deleted immediately.

Try the feature right now on your account, or upgrade your subscription here if you don't have a Medium or larger subscription.

We are getting a lot of feature requests these days, one of them being the support of HTTPS/SSL pages. We're happy to announce that Mouseflow can now record pages that use HTTPS/SSL.